Privacy Policy

Privacy Policy

Your privacy is important to EduEx, which is owned and operated by CODEX PRIME TECHNOLOGIES PRIVATE LIMITED, having its registered office at 9-41/6C, Kuzhithurai, Marthandam, Kanniyakumari, Tamil Nadu – 629163, India. This Privacy Policy explains the personal information EduEx collects through the mobile application and how it is used.

We use the personal information you provide only to deliver the educational courses, training programs, and learning services you request, or for other lawful purposes disclosed to you. We do not share your personal information outside EduEx without your consent, unless required by law.

Personal Information Collection

EduEx may collect the following types of personal information:

• Name, email address, phone number, student ID, admission documents, or other identification required for course enrollment or training services
• Transactional information relating to payments made through the app
• Access to your phone’s contact information only if you voluntarily choose to share it for app functionality

EduEx may also collect:

• Information about your use of the app
• Information provided during registration
• Information necessary for payment processing, security, and fraud prevention
• Any additional information voluntarily submitted for identification or support purposes

Location Information

The EduEx app may access your device’s location only for security verification and fraud prevention purposes, where required.

Use of Personal Information

EduEx may use your personal information to:

• Administer and operate the app
• Enable access to course enrollment and training services
• Deliver the services you request
• Provide customer support and resolve issues
• Improve and personalize the app experience
• With your consent, enroll you in education-related offers or learning programs

Where EduEx shares information with service providers for these purposes, such entities are required to handle your data in accordance with this Privacy Policy.

Legal and Compliance Disclosures

EduEx may disclose personal information when required by law, in connection with legal proceedings, or to establish, exercise, or defend its legal rights.

• Personal information may be collected to comply with applicable regulations and to verify user identity
• Transaction information helps ensure compliance and prevent fraud or misuse
• Information may be shared with EduEx-affiliated entities strictly for service provision
• EduEx does not sell, publish, or freely share personal information

Service Access

EduEx aims to keep the app available at all times; however, access may be affected by maintenance or technical issues. EduEx is not liable for interruptions caused by:

• Device or network issues
• Third-party service providers supporting the app
• Technical failures beyond our control

Reasonable notice will be provided for scheduled maintenance wherever possible.

Risks

You agree to use EduEx at your own risk. While the app enables secure course enrollment and payments:

• Ensure accuracy of all information provided
• Payments may be delayed due to bank or system processing
• Errors in submitted details are the user’s responsibility

The app relies on digital systems and may be affected by hardware, software, or network failures.

Malware and Security

• Personal information is stored securely and is accessible only to authorized personnel
• Sensitive data is encrypted using SSL during transmission
• EduEx implements reasonable security measures to protect user data during app usage

Third-Party Disclosure

EduEx does not sell or trade personal information to third parties.

• Third-party service providers (such as payment gateways) may process information strictly for facilitating payments
• Linked third-party services are governed by their own privacy policies, and EduEx is not responsible for their practices

Liability

EduEx, its officers, employees, or agents are not liable for:

• Direct, indirect, or consequential losses arising from app usage
• Errors in information provided by users
• Technical failures or service interruptions
• Unauthorized access by third parties

Nothing in this Privacy Policy excludes liability that cannot legally be limited.

Updating This Policy

EduEx may update this Privacy Policy periodically. Updates will be published within the app, and users are encouraged to review it regularly.